Frequently Asked Questions (FAQs)
1. Why shop for mattresses in-store?
Shopping for mattresses in-store allows you to experience the comfort and support of each mattress firsthand. At Instockmattress USA, you can test various styles—whether you prefer plush comfort or firm support—before making a decision. Plus, many of our mattresses are available for immediate purchase, so you can take it home and enjoy a restful night’s sleep tonight!
2. What can I expect at Instockmattress USA?
At Instockmattress USA, we provide a welcoming and unique shopping experience. Our knowledgeable, commission-free Sleep Specialists are available to assist you in trying out mattresses, sheets, and pillows in a private setting. We also offer E-Zzz Pickup, allowing you to walk out with your dream bed the same day! Visit us for a relaxed, no-pressure shopping experience.
3. What are your store hours?
To confirm the hours and services available at your local Instockmattress USA, please check our website or contact your nearest store directly. We look forward to assisting you during our business hours!
4. How do I set up an E-Zzz Pickup?
Setting up an E-Zzz Pickup is simple! Just call your local Instockmattress USA store to check product availability, place your order, and schedule your pickup at a time that works for you.
5. What is a Nap Appointment, and how do I sign up?
Nap Appointments allow you to visit an Instockmattress USA location at a scheduled time to explore our mattress options. During your appointment, you can trial products in a designated area and work with a Sleep Specialist to find your ideal sleep setup in a relaxed, pressure-free environment. To book your Nap Appointment, find your local store on our website and select a date and time that suits you.
6. Do you offer customized special mattresses?
Absolutely! At Instockmattress USA, we understand that comfort is personal. If you have specific needs for yourself or loved ones, whether for special occasions or unique situations, we are here to help. Contact us for more information about our customized mattress options.
Suggested New FAQs
7. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and bank transfers, making it easy for you to complete your purchase.
8. Do you offer a warranty on your mattresses?
Yes, we provide a warranty covering manufacturing defects for all our mattresses. Please check the warranty details for each product or contact us for more information.
9. What is your return policy?
We offer a 30-day satisfaction guarantee on our mattresses. If you’re not completely satisfied with your purchase, you can return it in its original condition within this period for a full refund. Please note that clearance and final sale items are excluded from this policy.
10. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team via email at instockmattress@gmail.com or by calling us at +1 708 831 3131. We’re here to help!
Closing Statement
If you have any other questions or need further assistance, don’t hesitate to reach out. We’re dedicated to helping you find the perfect mattress for a great night’s sleep!